Your health and safety are our priority

We want to keep our customers and providers safe. We are constantly monitoring the coronavirus (COVID-19) situation and actively taking steps to help keep those that use our platform safe. According the CDC and local health officials, people who have been diagnosed with COVID-19, suspect they may have it, or are being evaluated for it should not use or provide at home services.

Protecting Customers

 

You can help protect yourself and others during your service and there are a few things you can do to help stay safe – like wearing a face covering and sanitizing your service area prior to your appointment.

Protecting Providers

 

Our Fleek store is coming soon which will give providers access to affordable cleaning supplies face masks and equipment. We also have plans to roll out new earning opportunities for our providers.

Health guidance from the CDC

 

The Center for Disease Control has issued guidance related to COVID-19, including the following best practices:

What to do if you feel sick

  • If you begin to develop a fever, or symptoms such as a cough or difficulty breathing, call a medical professional.
  • Please stay home if you feel sick. If you need to see a doctor, work with a medical professional to discuss transportation options.
  • Per the CDC, if you have been diagnosed with COVID-19 or suspect you may have it, you should not use rideshare, public transportation, or taxis.

 

    What to do if you feel sick

    • If you begin to develop a fever, or symptoms such as a cough or difficulty breathing, call a medical professional.
    • Please stay home if you feel sick. If you need to see a doctor, work with a medical professional to discuss transportation options.
    • Per the  CDC if you have been diagnosed with COVID-19 or suspect you may have it, you should not use rideshare, public transportation, or taxis.

    Wear a face covering

    • The CDC recommends the use of simple cloth face coverings to slow the spread of the virus, and help people who may have it, but don’t know it, from transmitting it to others.
    • Cloth face coverings can be made from household items or common, low-cost materials.
    • Some local authorities require that you wear a face covering in some public settings. You should seek out local guidance in your area.

    Practice proper hand hygiene

    • Wash your hands often with soap and water for at least 20 seconds. Visit the CDC’s guide on handwashing. If soap and water are not readily available, use a hand sanitizer that contains at least 60% alcohol. Cover all surfaces of your hands and rub them together until they feel dry.
    • Avoid touching your eyes, nose, and mouth.

    Limit contact with others

    • Avoid close contact with people who are sick.
    • Passengers should sit in the back seat.
    • Roll down the windows during trips and / or use the car’s vents to bring in fresh outside air. Avoid using the recirculated air option for the car’s ventilation.

    Cover coughs and sneezes

    • Cover your mouth and nose with a tissue when you cough or sneeze, or use the inside of your elbow.
    • Throw used tissues in the trash.
    • Immediately wash your hands with soap and water for at least 20 seconds. If soap and water are not readily available, clean your hands with a hand sanitizer that contains at least 60% alcohol.

    Clean and disinfect

    • Clean and disinfect frequently touched surfaces daily. This includes door frames and handles, windows, seat belt buckles, the steering wheel, the gearshift, signaling levers, and other vehicle parts.
    • If surfaces are dirty, clean them with detergent or soap and water before you disinfect.